○ Ask for the PK-13245 number
○ Ask if it's for the whole package or just flights or just hotel
○ (Hotel can be changed on the platform)
○ Send email to caesarssupport@snowstormtech.com w/ correct spelling and copy of ID
○ Case will be looked at and escalated.
● ***do not promise anything.
- name swap: probably not do-able
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article